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On Hold Studios Creative Consultants typically recommend a program of six professionally written and recorded spots, 20-30 seconds in length, alternating with music. Callers are less likely to hear repetition, and the interspersed music adds to the entertainment aspect of the program. We'll help you determine the best schedule of script changes to suit your business and budget, assigning a script writer to your account to ensure that your Messages On Hold work to enhance and support your other advertising efforts (print, broadcast, etc.) Program descriptions are below, and we invite you to contact us to learn more.
Music On Hold
Don't make the mistake of playing the radio on hold. What if your biggest competitor has a commercial while your customer is listening? And what about sound quality? Music licensing? The risk of a music style or DJ who offends your callers? There's simply not enough control when you play anything other than professional productions on hold, but perhaps you want the ease and simplicity of music.
Courtesy Messaging
Silence on hold can be deadly. Your callers wonder -- is the connection still live? How much longer should I wait? End the questions with courtesy messaging, a lower price-point product for customers just getting involved in On Hold Messaging.
Narrative Messaging
No matter what industry you're in, every day brings a new set of challenges. As you respond to customer questions, deal with vendors, invoices, advertising, accounting, and the hundreds of other details that demand your time, it's probably difficult to think about adding marketing to your job description. And yet, how frustrating is it to find out that a sale was missed simply because a potential customer wasn't aware of a particular service that your business may have been offering for years?
The answer may be right at your elbow - your telephone. Whenever a customer or prospect calls, you have a golden opportunity to inform them about so many things about your business, for example:
- Expanded evening or weekend hours
- Driving directions to your location
- New staff member
- Staff certifications
- Monthly specials
- Your website address
Creatively written Narrative Messages are designed to inform and entertain callers on hold.
Premium Messaging
OHS Premium Messages are directed toward the same goal as our Narrative Messaging, but offer radio commercial production values. Sound effects and multiple voices in conversation make Premium Messaging a versatile product you can deploy in a variety of venues, such as broadcast advertising.
You Radio
The newest rage in On Hold Messaging in Europe, "You Radio"™ from On Hold Studios helps ensure regular phone calls from your customers. With unlimited changes to your productions, your telephone system becomes a personal radio station, all about you. The options are limitless! Consider highlighting current news, for instance, and impact factors on your business. Financial markets updates, local industry conditions, and even the national political scene can become part of your productions, interspersed with radio-style station identification: "You're listening to XYZ Radio on hold", emphasizing to your callers how much you're concerned with the same headlines they are.
No matter which package you choose, On Hold Studios works to ensure that your messages have the impact of increasing your sales and marketing satff. On Hold Messaging from On Hold Studios is one of the smartest and most cost-effective investments you can make with your marketing dollar.
Translation Services
Habla Español?
Parlez vous Français?
On Hold messaging in Spanish? French? Chinese? Thai? Portuguese? You bet, and the production values are the same for every language spoken at Business Audio Plus. We'll provide you with quality On Hold messages, e-learning, voiceovers, and point of purchase audio in virtually any language you specify. We've partnered with some of the most talented and reputable translation services available, to bring you productions in a huge variety of languages. Text-based translations from English are priced at a standard per-word rate, while On Hold productions and other business audio are billed at an hourly rate. Regardless of language, we use only professional voice talents, and your production satisfaction is guaranteed.
For further assistance, please fill out our Information Request Form.
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